The Orchard Coaster Set

• Items must be returned within 28 days of receipt. You must notify the Company of your intention to return any product.

• Condition of the Product: To qualify for a refund, products must be returned in their original condition, unused, and in the original packaging and tags. All products are inspected on return.

• Proof of Purchase: We  require a receipt, order number, or proof of purchase to process the refund.

• Refund Method: Refunds are typically issued to the original payment method (credit/debit card, PayPal, etc.). 

• Non-refundable Items: Some products, such as sale items, perishable goods, or personal hygiene products, including Jewellery may be non-refundable.

• Return Shipping: You might be responsible for the cost of return shipping unless the product was faulty or the company made an error in fulfilling your order.

• If you receive a Product that is faulty, or you discover a fault with any Product purchased from us, please Email us and let us know within 7 days of receipt of the product. The Email must contain photos of the faulty item and description. Once we have reviewed the information the Company will inform you of the outcome and either request the product be return and issue a refund. If the Company do not accept that the product is faulty you will be notified of their decision

Any decision by us does not affect any other consumer rights you may have under law.